The growing reliance on digital services and increasingly sophisticated cyber threats has made cybersecurity a critical priority in the financial sector. Every day, there are attempts to impersonate individuals and institutions through fraudulent emails, cloned websites, or unsolicited phone calls.
At JB Capital Markets, S.V., S.A., our clients’ security and operations’ integrity are fundamental. We have implemented strict policies, advanced controls, and technological safeguards to prevent fraud and protect confidential information against cyber threats.
Below are key recommendations to help identify illegitimate communications and avoid falling victim to impersonation attempts involving JB Capital Markets, S.V., S.A.:
How to Recognise Authentic Communications
- All transactions and operations conducted by JB Capital Markets, S.V., S.A. are carried out exclusively through legally registered and regulated entities. We never engage in commercial activity through individuals or via unsolicited channels.
- Official JB Capital Markets, S.V., S.A. email addresses end in our corporate domains: @jbcapital.com and @jbcm.com. Any slight variation — such as added characters, spelling errors, or similar-looking domains — may indicate fraudulent intent.
- JB Capital Markets, S.V., S.A. will never request payments, fund transfers, or sensitive personal information through unverified channels or without an existing formal relationship.
Common Signs of Digital Fraud Attempts
Please exercise caution if you observe any of the following signs:
- The message originates from an email address that does not precisely match our official domains.
- The sender urgently requests personal, financial, or account-related information.
- The message contains pressure tactics, threats, or unrealistic promises of returns.
- The content includes poor grammar, suspicious links, or lacks professional formatting.
Best Practices for Internet Users
- Always verify the sender’s identity before responding or taking any action.
- If in doubt, contact JB Capital Markets, S.V., S.A. directly through the official channels listed on our website.
- Never click on unknown links or download unexpected attachments.
- Keep your operating system, antivirus software, and web browser up to date.
- Enable two-factor authentication (2FA) whenever possible.
What to Do If You Suspect Fraud
If you receive a suspicious message claiming to be from JB Capital Markets, S.V., S.A., we recommend the following:
- Do not engage with the sender.
- Do not make any payments or provide personal information.
- Save evidence of the message (email, screenshots, links).
- Report the incident to the appropriate local authorities and, if necessary, notify JB Capital Markets, S.V., S.A. to verify the communication.
JB Capital Markets, S.V., S.A. has zero tolerance for fraudulent activity and works closely with regulatory authorities to maintain the security and integrity of the financial ecosystem. We do not accept responsibility for third-party communications or websites not officially affiliated with JB Capital Markets, S.V., S.A..
Cybersecurity is a shared responsibility. Your vigilance and collaboration help us preserve the trust that underpins our mission.